I prefer sitting at empty tables at professional events—it's where I'm most comfortable. Over time, I've noticed who naturally includes others and who doesn't. These observations reveal character traits that matter in business: empathy, confidence, and collaborative spirit.

After three intensive coaching days at OEI, I discovered brilliant students with perfect research solving the wrong problems. An engineer thought he needed better software - turns out volunteers just needed more time with kids. Sometimes the most valuable question is: 'What if we're solving the wrong problem?'